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Trauma Informed Approach

What is Trauma Informed Practise?

To be trauma informed is to understand how violence, neglect and victimisation have figured in the lives of most consumers of mental health, substance abuse and other services.  That understanding must then be applied to the design and provision of service systems that accommodate the needs and vulnerabilities of families who have suffered trauma, to facilitate their participation in treatment.

A key part of being trauma informed is for practitioners to be real,  empathic and consistent with individuals showing emotions. Safety, transparency and a kind and honest approach to individuals is essential.

This shift in perspective and practice demonstrates a real change in how families are understood and cared for by helping professionals, as well as in the conduct of support staff and administration.

To be Trauma Informed is to

Employ an empowerment model; to strive to maximise client choices and control of their recovery, encourage families’ input and involve them in the design and evaluation of service.

  • Recognise the impact of violence and victimisation on development and coping strategies, and identify recovery from trauma as a primary goal.
  • Create a collaborative relationship built on trust, and create an atmosphere that is respectful of survivors’ need for safety, respect, and acceptance.
  • Emphasise the clients’ strengths, highlighting adaptations over symptoms and resilience over pathology whilst strive to minimise the possibilities of re-traumatisation.
  • Strive to be culturally competent to understand clients in the context of their life experiences and cultural background.

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