What is Trauma Informed Practise?
To be trauma informed is to understand how violence, neglect and victimisation have figured in the lives of most consumers of mental health, substance abuse and other services. That understanding must then be applied to the design and provision of service systems that accommodate the needs and vulnerabilities of families who have suffered trauma, to facilitate their participation in treatment.
A key part of being trauma informed is for practitioners to be real, empathic and consistent with individuals showing emotions. Safety, transparency and a kind and honest approach to individuals is essential.
This shift in perspective and practice demonstrates a real change in how families are understood and cared for by helping professionals, as well as in the conduct of support staff and administration.